Terms & Conditions

  1. Introduction

These Terms and Conditions govern the use of the services provided by Childminder, Mothers Help & Babysitter UK Limited (“Company”, “we”, “our”, “us”). By using our website and services, you agree to these terms.

  1. Services Provided

We offer childcare and domestic staffing services, including but not limited to childminders, nannies, babysitters, household assistants, domestic staff, drivers, and security personnel.

  1. User Obligations
  • Clients must provide accurate information when requesting our services.
  • Any employment contracts between clients and staff are the responsibility of the hiring party.
  • Clients must ensure a safe and respectful environment for hired personnel.
  1. Staff Vetting and Hiring
  • We carefully vet and verify all staff, but we do not take legal responsibility for their actions once employed by a client.
  • We provide a 6-month guarantee for placements, subject to our refund and replacement policy.
  1. Payment and Fees
  • Fees are based on the type of service requested and must be paid as per the agreed terms.
  • Late payments may incur additional charges.
  1. Cancellations and Refunds
  • Cancellations made less than 48 hours before a scheduled service may be subject to a cancellation fee.
  • Refunds are processed based on our company policy.
  1. Liability
  • We act as an agency connecting clients with vetted professionals but are not responsible for any misconduct, negligence, or disputes between clients and staff.
  • We do not provide insurance for our clients or staff; it is the responsibility of the hiring party to arrange appropriate coverage.
  1. Data Protection and Privacy

We collect and process personal data in accordance with our Privacy Policy (see below).

  1. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

  1. Contact Information

For any inquiries regarding these terms, please contact us at:

Registered Address:
Childminder, Mothers Help & Babysitter UK Limited
Sterling’s Lawford House
Albert Place
London N3 1QA

Email: elliot@childminders-uk.com
Phone number: 00 44 (0)20 3410 2955