Terms & Conditions
- Introduction
These Terms and Conditions govern the use of the services provided by Childminder, Mothers Help & Babysitter UK Limited (“Company”, “we”, “our”, “us”). By using our website and services, you agree to these terms.
- Services Provided
We offer childcare and domestic staffing services, including but not limited to childminders, nannies, babysitters, household assistants, domestic staff, drivers, and security personnel.
- User Obligations
- Clients must provide accurate information when requesting our services.
- Any employment contracts between clients and staff are the responsibility of the hiring party.
- Clients must ensure a safe and respectful environment for hired personnel.
- Staff Vetting and Hiring
- We carefully vet and verify all staff, but we do not take legal responsibility for their actions once employed by a client.
- We provide a 6-month guarantee for placements, subject to our refund and replacement policy.
- Payment and Fees
- Fees are based on the type of service requested and must be paid as per the agreed terms.
- Late payments may incur additional charges.
- Cancellations and Refunds
- Cancellations made less than 48 hours before a scheduled service may be subject to a cancellation fee.
- Refunds are processed based on our company policy.
- Liability
- We act as an agency connecting clients with vetted professionals but are not responsible for any misconduct, negligence, or disputes between clients and staff.
- We do not provide insurance for our clients or staff; it is the responsibility of the hiring party to arrange appropriate coverage.
- Data Protection and Privacy
We collect and process personal data in accordance with our Privacy Policy (see below).
- Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.
- Contact Information
For any inquiries regarding these terms, please contact us at:
Registered Address:
Childminder, Mothers Help & Babysitter UK Limited
Sterling’s Lawford House
Albert Place
London N3 1QA
Email: elliot@childminders-uk.com
Phone number: 00 44 (0)20 3410 2955